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HOSTHELP

WELCOME

Hello !

My name is Gilles, your contact during your stay. I speak French, German and English. I live nearby and am at your disposal if needed, discreet if all goes well!

 

This little guide gives you all the useful information you need, plus a few ideas for restaurants, walks and places to visit, so you can make the most of your stay.


Do you have a question? Any doubts? A good plan to ask for? A message or a call is all it takes - I'm here.

 

I look forward to hearing from you,


Gilles HENRY

tel: +41 79 430 89 59

email : info@hosthelp.ch

Adress

The apartment is located at the following address:

Rue du Midi 10

2052 Fontainemelon

Switzerland

Arrival / Departure

Check-in

You can arrive at the apartment from 16:00. If the apartment is available earlier, I will let you know a few days before your arrival.

Arrival by car

If you are arriving by car, there is a parking space available in front of the house. 


The owners of the apartment, Laurent Debrot and Nicole Krummenacher, live on the upper floor and will be happy to welcome you. If they are not there when you arrive, or in case of late arrival, you will find a key box to the right of the apartment door. You will receive the code for the box a few days before your arrival.

Arrival by public transport

If you plan to come by public transport, you can plan your journey to the ‘Fontainemelon, collège’ or ‘Fontainemelon, sous l'usine’ stops. Both stops are located a few minutes' walk from the apartment.


The owners of the apartment, Laurent Debrot and Nicole Krummenacher, live on the upper floor and will be happy to welcome you. If they are not there when you arrive, or in case of late arrival, you will find a key box to the right of the apartment door. You will receive the code for the box a few days before your arrival.

Click on the buttons below to consult the timetables for public transport in Switzerland.

Check-Out / Last day

Please make sure to vacate the apartment by 12:00 PM at the latest. If you do not know what to do with your luggage, contact me to arrange something.

Before leaving, please:

  • Empty the refrigerator

  • Clean your dishes

  • Take out your trash and deposit it at the location indicated in the "Waste / Recycling" section

  • Leave the apartment in a decent condition.

 

The cleaning team will appreciate finding the apartment in good order, thank you!

Before leaving the apartment, please check that all windows are closed.

When you leave, lock the apartment and don’t forget to return the keys to the key box.

Wifi

Gite-du-Midi

Bienvenue-10

Good to know

Bedding and towels

Beds are made up on arrival and towels are available in the bathroom.

Water

Tap water is very good, so there is no need to purchase bottled water.

Starter kit

In the apartment you will find:

  • Basic kitchen supplies (salt, pepper, olive oil, some coffee capsules, tea, sugar, a few trash bags, etc.)

  • Shower products (shampoo, shower gel, toilet paper roll…)

  • Some brochures about the region (regional map, tourist guide…)

House rules

We kindly ask you to respect the following house rules:

1. Stays of More Than 14 Days


For stays longer than 14 days, the accommodation can host a maximum of 2 adults and 2 children under 16 years old.


2. Authorized Persons


For safety and peace of mind, only the guests registered in the reservation are allowed to access the accommodation.


3. Care of the Accommodation

  • Please use the accommodation and its furniture carefully and respectfully.
  • The apartment is completely non-smoking.
  • Pets are not allowed.
  • Please switch off the lights when leaving the apartment.
  • Remember to close the windows and lock the door when you leave.
  • After a shower, please leave the bathroom door open to allow proper ventilation.

4. Respect for Neighbors


Please respect the peace and quiet of the building, especially during the evening and night.


5. Prohibited Activities


All illegal activities (prostitution, drugs, etc.) are strictly prohibited.


6. Identity Verification


An official ID may be requested before or during the stay, in accordance with legal requirements.

Failure to present a valid document may result in the cancellation of the reservation.


7. In Case of Non-Compliance


To ensure a pleasant and safe experience for everyone, any violation of the rules may result in the immediate termination of the stay and eviction without refund.

Guest card

During your stay with us, you will benefit from the advantages of the Neuchâtel Tourist Card.


This guest card allows you to:

  • Use public transport free of charge throughout the canton of Neuchâtel (bus, train, funicular, postal bus)

  • Enjoy free entry to around thirty activities (museums, cruises, bike rentals, chairlifts) in the canton

 

Here’s how to get your pass:

  • A few days before your arrival, I will send you a link by email or via the booking platform you used to reserve our accommodation.

  • Click on the link.

  • Fill in the required information (first name, last name, date of birth of each person in your group).

  • Access your card directly on your smartphone or print it out.

  • The NTC is valid from the day of your arrival until midnight on the day of your departure.

Public transport

  • To get to Neuchâtel city centre, you can take bus no. 422 from the "Fontainemelon, sous l'Usine" stop, which will take you directly to the city centre (the "Neuchâtel Place Pury" stop). The journey takes around fifteen minutes.
  • To get to La Chaux-de-Fonds, you can take bus no. 423 from the "Fontainemelon, collège" stop, which will take you to Hauts-Geneveys station. From Hauts Geneveys, you can take the train to La Chaux-de-Fonds. The journey takes around 15 minutes. 

Click on the button below to see the public transport timetable

Restaurants

Here are some restaurants I particularly like, please remember to book in advance!

Activities

Here is a small selection of activities that I particularly enjoy in the canton of Neuchâtel.

You will find more activity suggestions to do in the region on the Tourist Office website by clicking the button below.

Shopping

A Coop supermarket is located approximately 500 metres from the apartment and a bakery is 300 metres away.


The city centre of Neuchâtel, where you will find a multitude of shops, boutiques, cafés and restaurants, is a 10-minute drive away.

Waste / Recycling

Please use taxed bin bags (light grey).


The collection point for recyclable waste (paper, glass, aluminium) is located here.


PET and batteries can be returned to any food shop (Lidl, Coop, Migros, Denner, etc.).

Emergencies / Medical

Emergencies

Ambulance, first aid: 144
Police: 117
Firefighters: 118

Hospitals and services

Hôpital Pourtalès, Neuchâtel: +41 32 713 30 00

Hôpital de la Providence, Neuchâtel: +41 32 720 30 30

On-call services and paediatric hotline, Neuchâtel: +41 848 134 134

Centre médical, Neuchâtel: +41 32 724 55 55

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